What We Collect and Why We Collect It
When you create an account, we collect the information needed to verify your identity — your name, date of birth, address, and a government-issued ID. This isn't optional: US state licensing frameworks require identity verification before any real-money activity. When you fund your account through PayPal
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or Venmo, we receive a transaction reference and confirmation from those processors; we do not store your PayPal password or Venmo PIN on our servers. Play+ prepaid card loads are handled through the card network, and we retain only the last four digits for your account
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records. We also collect device and session data — IP address, browser type, and session timestamps — to detect unusual login attempts and protect your account wallet. Browsing activity within the lobby, such as which games you open or how long you spend on a live
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dealer table, helps us surface content that fits your habits. You can request a full copy of the data we hold on your account by contacting our support team through the account portal. We do not sell your personal information to third-party marketing companies. Data is
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retained for as long as your account remains active and for the period required by applicable state law after closure.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.